Senior Digital Sales Specialist

Our client is a global leader in innovative material solutions, partnering with leading manufacturers across electronics, mobility, consumer products, and industrial sectors. Renowned for its technology-driven approach and commitment to sustainable growth, the company offers a collaborative, high-performance environment where individuals can make a meaningful impact on regional business expansion and innovation. This is a unique opportunity to work on strategic growth initiatives, engage with senior industry stakeholders, and shape the future of emerging applications across Asia.

Key Responsibilities

• Develop and strengthen customer relationships through digital engagement channels, serving as a trusted commercial partner and primary point of contact for assigned accounts.  
• Lead commercial discussions with customers, including pricing, volume commitments, and business agreements, to maximize value while supporting sustainable growth objectives.  
• Provide timely guidance regarding product availability, supply lead times, and alternative solutions to ensure continuity of customer operations and satisfaction.  
• Advise customers on appropriate product and service solutions based on business requirements, commercial priorities, and available service offerings.  
• Gather, analyze, and communicate market intelligence, customer feedback, and industry developments to support business planning and strategic decision-making.  
• Expand the customer portfolio by identifying, acquiring, and developing new business opportunities while driving growth within existing accounts.  
• Manage the full sales cycle from lead generation through opportunity qualification, development, negotiation, and successful closure, while collaborating with internal stakeholders when required.  
• Maintain accurate customer records, sales activities, forecasts, and opportunity pipelines within CRM and internal business systems.  
• Promote and drive customer adoption of digital sales platforms and self-service tools to enhance engagement and improve the overall customer experience.  
• Support onboarding activities for new customers, ensuring smooth integration into digital platforms and commercial processes.  
• Collect, monitor, and maintain customer demand forecasts while proactively identifying potential gaps, risks, and growth opportunities.  
• Track sales performance against business plans and forecasts, taking corrective actions and recommending improvements to achieve commercial targets.  
• Coordinate forecast updates and demand changes with relevant internal teams to support effective planning and supply continuity.  
• Champion the adoption of new digital technologies and commercial tools by participating in testing, implementation, and process improvement initiatives.  
• Collaborate with sales, product management, and marketing teams to align commercial activities with broader business strategies and market priorities.  
• Utilize digital pricing and sales management tools to drive pricing consistency, commercial efficiency, and data-based decision-making.  
• Support channel strategy reviews and customer segmentation initiatives to optimize route-to-market effectiveness and business performance.  
• Work closely with cross-functional teams to support the order-to-cash cycle, ensuring invoicing accuracy and effective collection processes.  
• Demonstrate a strong ownership mentality by proactively pursuing business opportunities, generating new customer leads, and driving commercial results.  
• Lead customer and internal business meetings with professionalism, ensuring alignment, clear communication, and timely follow-through on commitments.  
• Resolve commercial issues and customer concerns effectively by applying sound judgment, problem-solving skills, and a customer-focused approach.  
• Leverage data, analytics, and technology tools to identify trends, improve decision-making, and enhance overall sales effectiveness.  

 Qualifications

• Bachelor’s degree in Business Administration, Engineering, Chemistry, Marketing, or a related discipline.  
• Minimum of 5 years of experience in B2B sales, account management, business development, or related commercial roles.  
• Strong verbal and written communication skills in both English and Thai.  
• Proficiency in Microsoft 365 applications, CRM platforms, and digital sales management tools; experience with data analytics and AI-enabled business tools is advantageous.  
• Exposure to industries such as coatings, inks, adhesives, industrial and institutional cleaning, food ingredients, specialty materials, chemicals, or electronics-related sectors would be highly beneficial.  
• Excellent commercial judgment with strong financial awareness, including pricing, margin management, and profitability considerations.  
• Solid understanding of customer engagement, sales processes, and solution-based selling methodologies.

 Please submit your profile to jobs@aplus-career.com or quick apply on this page.