Service Sales Engineer

We are looking for a Service Sales Engineer. This is a great opportunity for those who want to grow in their career path and gain new experiences working in a multinational working environment.


  • Carry out effective sales activities into achieving the Aftermarket sales objectives / target for the territories assigned.
  • Provide pro-active customer service support towards achieving maximum customer satisfaction
  • Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
  • Accountable for service revenue target in assigned territory by improving service level (from Re-active to proactive service products), broaden service scope and increasing customer base.
  • Proactively communicate with customers to understand their current service needs or potential service requirements on total tool’s life.
  • Propose and formulate suitable service solution with excellent presentation on the values (Cost Efficiency, Quality & Uptime).
  • Work out the sales strategy in collaboration with product sales team.
  • Build strong relationship with GI/MVI (Customer Segment Product Sales), to foster the cross selling.
  • Build partnership type of relationship with customers on the right levels. Understand customer needs, processes, and customer business drivers.
  • Track market share development and competitor movements.
  • Reach deal through negotiations so it is win-win to both customer and us.
  • Follow up on deliverables.
  • Cooperate with credit controller to make sure that account receivables are collected in time according to payment term.
  • Collaborate internal resources cross functions to ensure NPS.


  • 3 years in technical service / after-market sales
  • Proven track record of Sales, Key Account Development, thorough understanding of Sales KPI’s, Business Development of Industrial Services or Products
  • Sound Business Acumen, Good Communication skills, Resourceful.
  • Have a clear driving license and able to travel up-country.
  • Good command of English is a must.
  • Computer literate and conversant in MS Office applications
  • Must be self-directed and have excellent organizational, interpersonal, verbal and written communication, and problem-solving skills.
Apply Now