Business Development Manager (Automotive and Industrial Manufacturer)

The client specializes in the design and manufacture of a vast array of automotive products designed to improve driving safety and comfort. With new and exciting programs under development, our client looks forward to a future of safer and more enjoyable motoring. With 30 years’ experience in the Automotive Industry, understands customer requirements and can tailor solutions for any vehicle architecture.

Responsibilities:

• To achieve a sales budget and acceptable gross profit and sales in areas not necessarily budgeted for, obtain and penetrate customer product lists for opportunities and new markets.
• Initiate, monitor, and manage market intelligence – competitors pricing and activities, market trends and demands.
• Seek out and participate in major customer tenders and determine which products constitute the highest usage.
• Attending and exhibiting trade shows and providing site reports.
• Negotiate key customer and agent trading terms and rebates.
• Resolve escalated customer conflicts and issues that arise across all departments to ensure the customer has a positive experience and has one point of contact who can coordinate a response to their question that may involve multiple departments.
• Supply information on new technologies with regular customer visits, introduce new products in line with R&D projects, and support internal feasibility meetings.
• Maintain strong written and verbal communication and negotiation skills both internally and externally.
• Maintain open lines of communication while working effectively in a team environment.
• Maintain positive customer relationships through professional presentation and attitude.
• Complete start-up, product data, and customer meeting notes.
• Review and take action on monthly reports (GP, Nil and Keep Stock, End of Life and Partial Part Set Up, Age Debtors, or other reports when required).
• Stock management: ICS forecasting and reports; customer forecasting; stock optimization and reduction activities; stocking policies
• Continually look for ways to reduce waste, maintain the 5S policy, and support continuous improvement.
• Target sales within the following market segments: aftermarket, genuine accessory, and first-tier suppliers of genuine accessories.
• Target sales are mainly within Thailand’s domestic market but also within the greater ASEAN market.
• Establish sound communication channels and working relationships with customers.
• generate new business as well as maintain existing client accounts.
• Acquire a brief from customers outlining requirements.
• Identify solutions in line with customers’ requests and specifications.
• Assist in coordinating or project managing customer opportunities to ensure we deliver in line with customer expectations.
• Produce customer quotations, ensuring products meet the company’s financial targets and KPIs.
• Creates new product presentations to support product or company promotion.
• Make high-level presentations to customers on products and capabilities.
• Formulate pricing options based on the target price and estimated market value.
• Assist in the design and development of products that meet customer requirements.
• Establish and ensure all engineering standards and quality control methods are applied.
• Assist with all internal and external customer inquiries.
• Establish and ensure all engineering standards and quality control methods are applied.
• Assist with all internal and external customer inquiries.
• General administration duties as deemed necessary by management

Qualifications:

• A bachelor’s degree or higher in business administration, marketing, industrial engineering, engineering, or any related field
• At least 7 years’ experience in sales and marketing in the automotive industry, good networking, customer service support, and business development capabilities
• flexible and able to work as part of an extended team.
• prepared to travel as required.
• Detailed knowledge of processes
• medium-level computer skills.
• Well presented, articulate, and organized.
• Comfortable making high-level presentations to customers.
• good interpersonal skills.
• Good command of spoken, written, and listening English.
• prepared to consider other points of view.
• Technically competent but not necessarily formally qualified.
• Strong reporting skills customer-focused, while always keeping the company’s interests at the forefront.